HoopClip 0.1.0 ยท Replies from HBKL Labs LLC
How do I restore a purchase?
Use Restore Purchases in HoopClip while signed in with the Apple ID you bought with. Purchases are tied to that Apple ID.
How do I cancel a subscription?
Subscriptions on iPhone are managed by Apple. Open your Apple subscriptions and choose the one to cancel. Manage subscriptions
How do I get a refund?
Refunds for App Store purchases are handled by Apple. Request a refund
What data does HoopClip collect?
Your videos, clips and stats stay on your iPhone and are never sent to us. HoopClip has no accounts, analytics, ads or tracking. The one exception is feedback you choose to send: when you tap Submit in Leave feedback, we receive your message, your optional email, the app version and build, iOS version and device type. Our server also keeps a salted one-way hash of the IP address next to the message, used only to limit each network to 5 messages per hour. See the privacy policy for details. Privacy policy
Opened from the app? Your app and iOS version are attached.