Neus 1.0.0 ยท Replies from HBKL Labs LLC
How do I restore a purchase?
Open Profile in Neus, then Restore Purchases, while signed in with the Apple Account you bought with. Purchases are tied to that Apple Account.
How do I cancel a subscription?
Subscriptions on iPhone are managed by Apple. Open your Apple subscriptions and choose Neus to cancel. Cancel at least 24 hours before the period ends to avoid the next charge. Manage subscriptions
How do I get a refund?
Refunds for App Store purchases are handled by Apple. Request a refund
How do I delete my account?
In Neus, open Profile and tap Delete account. You can also use the delete-account page. Delete my account
Where do the summaries come from?
Neus writes each summary itself and links to each outlet's own article. Neus does not copy an outlet's article text.
What data does Neus collect?
Your account, your topic choices and your reading activity. See the privacy policy for the full list. Privacy policy
How do I reach a person?
Email neus@hbkllabs.com, or use the form below. HBKL Labs LLC replies by email.
Opened from the app? Your app and iOS version are attached.